HELP ! I just purchased new unlocktool but

[husen ansari]

I purchased this tool few days ago now its showing this error everytime

phone work fine and lock + FRP reset done but its showing me this error

can someone help me !!!!!!!!!!!!!!!!!!!

Tool gave me error second time Erase userdata

[BROM] FACTORY RESET + FRP Authenticating... OK
Initializing usb... OK
Waiting for device... COM41
Jumping to BROM... OK
Bypassing authentication... OK
Analyzing preloader... preloader_k69v1_64.bin [EMI:13] [Internal]
Handshaking... OK
Reading hardware info... OK
Hardware : MT6768 [Helio G70|G80|G85|P65] 0707 8A00 CA00 0000
Security Config : SCB SLA DAA
MEID : C181D5CD476B0CE581718C70F05C9FE4
Sending Download-Agent... OK
Syncing with target... OK
Booting device... OK
Syncing with DA... OK
Storage : EMMC - CID : 57000115.4D4A3656.79DD0442.6188EACE
Vendor : Samsung - Name : WV6JMB - Serial : 3939400157 - Rev : 4
Boot1 : 4 MiB - Boot2 : 4 MiB - RPMB : 16 MiB - User Area : 116.48 GiB
Reading partition info... OK [50]
Reading device info... OK
Model Name : V2109
Product Name : 2109_EEA
Manufacturer : vivo
Platform : k69v1_64
Android Version : 11
Security Patch : 2022-01-01
Display ID : RP1A.200720.012 release-keys
Build : eng.compil.20220104.220054
Build Date : Tue Jan 4 21:59:06 CST 2022
Vivo Model : 2109
Vivo Version : PD2147F_EX_A_3.11.5
OS Name : vos
OS Version : 2.1
OS Build : Funtouch OS 11.1 Global
OEM Version : PD2147F_EX_CN-ZH_FULL_SC_NULL
Erasing FRP... OK
Erasing USERDATA... FAIL
Failed to recv read control code!

UNLOCKTOOL 2022.02.07.0
Elapsed time : 46 seconds

 

[TUnlockTool]

you can try again now , only factory reset button

 

[husen ansari]

you can try again now , only factory reset button

lock + frp reset done but why its gave me error

 

[TUnlockTool]

lock + frp reset done but why its gave me error

you remote or phone already in shop ?

 

[husen ansari]

nah i alredy returned phone to cus but u can check why tool gave me error bro

 

[TUnlockTool]

try with method TAB Universal

 

[husen ansari]

try with method TAB Universal
View attachment 5520

ok sir i will try